Privacy Policy

1. Introduction

Bloostripe ("we," "us," "our," or the "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform connecting customers with service providers.

By using Bloostripe, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access or use the Platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email, phone number, password)
• Complete your profile (address, payment information, profile photo)
• Book a service (service location, special instructions)
• Submit a review or feedback
• Contact customer support
• Subscribe to our newsletter

2.2 Provider-Specific Information

If you register as a service provider, we also collect:

• Business information (business name, license numbers, insurance information)
• Professional qualifications and certifications
• Background check information
• Bank account information for payouts
• Portfolio images and work samples
• Service area and availability

2.3 Automatically Collected Information

When you access the Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location information (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Facilitate bookings and transactions between customers and providers
• Verify user identities and conduct background checks
• Process payments and issue payouts
• Send transactional communications (booking confirmations, reminders)
• Provide customer support
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Information Shared with Other Users

When you book a service, we share necessary information with the service provider (name, contact information, service location, service details) to fulfill the booking. Similarly, when a provider accepts a booking, their information is shared with you.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment processors (Stripe)
• Background check services
• Cloud hosting and data storage
• Email and SMS communication services
• Analytics and marketing tools

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Bloostripe, our users, or others.

5. Data Security

We implement reasonable security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Opt-out of marketing communications
• Restrict or object to processing
• Data portability

To exercise these rights, contact us at info@bloostripe.com. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie settings through your browser, but disabling cookies may limit your use of certain features.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Bloostripe is not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date. Your continued use constitutes acceptance of the changes.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@bloostripe.com
Address: 6451 S Hwy 88, Randlett, UT 84063